Mail from MD's Desk on Surveys

Dear Speak Asians ,

I am addressing my fellow Speak Asians with a purpose to clear all misgivings about the surveys and related issues . I know that there has been a disruption in surveys , resulting in all kinds of fear and misgivings . To clear the clouds of doubts and anxiety ,  I wish to share the facts and exact situation as it is : 

1.       The surveys are given to us  as questions in text format by respective clients . 

2.       These questions  are then converted into proper questionnaire in a survey using application which is a 3^rd party hosted service. 

3.       We were using one of the best hosted sites –Survey Monkey which had major market research companies as well as corporate  across the globe as their clients. While this was a key point for their selection, this also made them more rigid and less open to changes required by our ever growing community of consumers  . 

4.       Due to internal problems and lack of bandwidth to cope up with our 1 million strong panel base , survey monkey  systems failed to deliver as per our requirement . Thus we had to move the application to another hosted service- Novi Survey  which we found was  more receptive and  had a better platform . 

5.       This shift from one application to another was quite challenging as the platforms were different and integration with our back end system took much longer than expected. 

6.       We could not transfer the old surveys from Survey Monkey to Novi Survey due to application change causing major disruption in old surveys which were not filled up by some panelists .

I am happy to share that we have now over come most of the issues and the status is as follows : 

a)      We have bought the entire application at a premium price and are now  hosting it on our own servers. Hence the ownership of the application is ours and we shall not be dependent on any external vendor for running of our system.

b)      We have made the surveys current and are working towards clearing the backlog.

c)       Panelists who did not complete the previous surveys are being given extra time to complete so that they do not lose out on their earnings.

d)      To handle the slow response , we have done load balancing and made surveys available to panelists  Zone wise .

I would like to appeal to all my fellow Speak Asians to  help us in this transition. We are aware of the problems faced by you in the field and want to assure you that we are working extra hard to overcome the challenges. It will take another 10-15 days before the application for surveys will stabilize . So please bear with us for a little more time for a better future  and spread this message of change amongst the fellow Speak Asians  who are already 1 million strong and growing !

Warm regards

Haren

28^th March ,2011

Your pending cash requests

Dear Panelists,

As you have provided your foreign account for payment against your cash requests, the bank would like to have more information about the beneficiary and has advised us to provide the following details of the account owner : Full Name, Full Address, Date of Birth, Place of Birth, Citizenship, Full Name and Address of Employer, as well as a  scanned copy of passport of the account owner. You must check also if you have provided us the correct bank details such as: Bank name, Account Number, Account Name, and SWIFT code, it should tally with the Beneficiary otherwise the payment cannot be processed. If you have already received your payment please ignore this message, if not, Please provide the necessary details to supportb1@speakasiaonline.com . Treat this matter as URGENT !!


Thank you.

Regards
Supportb1
Speak Asia

New Survey Policy

Dear Panelist,

We are in the process of upgrading our server. This may take a little more time than anticipated. In order to ascertain that such a problem does not re-occur in the future we request you to kindly bear with us. The surveys of previous Wednesday (17 Mar 2011) shall be uploaded on the site by Tomorrow, 22 Mar 2011, at 08:00 PM.

The surveys for current week (23 Mar 2011) shall be uploaded zone wise and the categorization of the said 5 zones is as below:

Wednesday  -  Zone I (Central) : Utter Pradesh, Madhya Pradesh, Chattisgarh

Thursday      -  Zone II (North)   : J&K, Himachal Pradesh, Punjab, Haryana, Delhi, Uttrakhand

Friday          -  Zone III (South)  : Andhra Pradesh, Tamil Nadu, Kerala, Andaman Nicobar & Karnataka, Pondicherry

Saturday      -  Bangladesh

Monday       -  Zone IV (East)   : Orrisa, Bihar, Jharkhand, West Bengal, NER,

Tuesday      -  Zone V  (West)   : Maharashtra, Gujarat, Rajasthan, Goa, Daman, Div & Laksha Dweep

The closing of respective zones shall also be considered on the same. It means that each zone will weekly close at 09:30 AM on the respective week day. Eg: South zone will have its closing on Friday at 09:30 AM. The same shall be applicable for future working.

The measure taken above will ensure smooth functioning of the website in future.

 Team Speak Asia

Source: http://assets.speakasiaonline.com/static_popup/SurveyInfo01.html   & E-Mail

Noticed from Speak Asia Online

Dear Speak Asians,
We have noticed, that there is a malicious pishing email being circulated to all the panelist from unknown source in the name of company shown as addressed by Haren.
This email is not a legitimate email sent by the company, We request you not to click or visit on any of the links provided in that email.
Meanwhile we are looking into all the technical aspect of this email to identify the source and take appropriate actions.
Technical Team
SpeakAsia

Source:  http://ezine.speakasiaonline.com/static_popup/notice.html & E-Mail.

Important information for Bangladesh Panelist from Speak Asia Online

Dear Speak Asians,

To begin with I would like to greet you and your families. I am pleased to announce that Bangladesh has really done well in the Speak Asia way of operations and the rate of growth has been tremendous. However there is a speculation in the minds of people as to how shall we carry out operations further as the government is yet to formulate the policies about referral business. Kindly follow the guidelines below for ease and benefit of work.

i)    The master distributor for Bangladesh has been finalized and shall be in working condition by the 20th of April. Their location shall be in Chittagong.

ii)    All the new members joining Speak Asia shall have an option of paying in Bangladesh Taka’s only.

iii)    Henceforth all the panel income (Binary commissions) shall be remitted locally in BDT by direct bank transfers to the panelist accounts. This shall be completed by the end of April 2011

iv)    All the existing payouts shall be organized by the master distributor via bank transfers.

v)    Soon the company shall be appointing managers in Bangladesh. Till such time one regional manager and 02 area managers shall represent the company for various types of training meets and seminars from the company.

vi)    Training sessions will be conducted at regular intervals from the month of April. The leaders shall have to take onus for the same and organize venue and presence of 50 to 100 attendees for same.

vii)    All panelists can now start generating the codes using their survey income. As the same is non transferable the panelist can benefit by income as well as a increased team size.
viii)    A reward distribution ceremony of minimum 1000 persons shall be organized to recognize and distribute the Lenovo Laptops and Cars to all the achievers in the month of May 2011.

ix)    In the month of Apr 2011 a new reward programme shall be announced for the advantage of all the panelist in Bangladesh.

I am sure that all the panelist who have been speculating about Bangladesh operation will certainly benefit with all the activities mentioned above. As the company’s focus on the activities will increase the panelist will also witness a company office in near future.

Best Wishes
Haren

Source:  http://ezine.speakasiaonline.com/static_popup/popup18.html & E-Mail

Important information for Speak Asia Online Account

 Important information for Speak Asia Online Account

Dear Panelists, 

 We have learned that there has been mass hacking of email ID’s of panelists in Bangladesh leading to major disruption in panelists accounts. The key leaders of Speak Asia in Bangladesh have requested us to stop sending the transaction password and authentication codes on email. Hence ,this is to announce to all Bangladesh Panelists that effective 5th March,2011 , the passwords and  authentication codes generated will be sent only on mobile that are registered in the ID and will not be sent on email at all . We hope this will ensure continuity in your business without any disruptions .

We are also happy to share that Speak Asia program will appear on Television in India  on Sunday i.e 6th March at 4pm on NDTV Imagine channel . This is the first of the Speak Asia programs to appear on television. Please pass on this message to your friends and fellow panelists and try to view the same .

With best Wishes

Team Speak Asia

Speak Asia Online Subscription Renewal Advice

Speak Asia Online Subscription Renewal Advice

Dear Panelist,

As you are aware , on completion of one year of your Speak Asia Subscription you need to renew the subscription. Kindly note that this renewal is extremely critical because with the expiry of your subscription, the following will happen –

 1.       You will not be able to make any cash request

 2.       You will not be able to transfer any fund to other account

 3.       You will not get any surveys and hence no survey income

 4.       You will not get any referral income. As a special case, your income will be allowed to get accumulated and remain in your account for 30 days (from the expiry date). But in case you do not renew your subscription within 30 days of expiry , your total income will lapse.

 Renewal Terms :

 You will have to renew as per your last status ( basic or premium panelists) before the expiry  e.g In case you were a premium panelist on your last day of your subscription  say 28^th Feb , then you will have to renew as a premium panelist by paying $200 on or  before 28^th March and you will get premium panelist  status and continue to get your surveys and binary income for next 365 days .

  In case of a any increase in prices for Subscription , you will enjoy the benefit of old prices for first 30 days and there after the new prices will be applicable for renewal of subscription  ( besides losing the survey and binary income for the entire month) .

  Hence please ensure that you purchase the renewal subscription code ( Premium Renewal Subscription Code or Basic Renewal Subscription Code)  from your ewallet or the Franchisee within 30 days to avoid any disruption / stoppage in your business. In case you so desire , you can also renew up to 1 month in advance  before the expiry of your subscription ( your account will get renewed for 1year from the actual date of expiry of subscription)

Team Support

 Speak Asia